Privacy Policy for Robin AI SMS Bot

Last Updated: November 26, 2024

Introduction

Robin AI LLC ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS-based AI calendar management service. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

• Phone number
• Calendar data and event information
• Message content and interaction history
• Time zone preferences
• Any additional information you choose to share during conversations with Robin

Technical Information

• SMS metadata
• Usage patterns and frequency
• Performance analytics
• Error logs

How We Collect Information

We collect information when you:

• Register for our service
• Send SMS messages to Robin
• Interact with calendar functions
• Grant calendar access permissions
• Use any of our services or features

How We Use Your Information

We use the collected information to:

• Provide calendar management services
• Process and respond to your SMS requests
• Schedule and manage your events
• Send confirmations and reminders
• Improve our AI responses and service quality
• Maintain and optimize our services
• Ensure compliance with our terms of service
• Protect against fraudulent or unauthorized usage

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted during transmission and storage.

Data Sharing and Third Parties

We may share your information with:

• Calendar service providers (to facilitate event management)
• SMS service providers (to enable message delivery)
• Cloud service providers (for data storage)
• Analytics providers (to improve our services)

We do not sell your personal information to third parties.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of certain data collection
• Export your data
• Withdraw consent at any time

To exercise these rights, text "PRIVACY" to Robin's number.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by texting "DELETE DATA" to Robin's number.

Opt-Out Procedures

You can opt-out of our service at any time by:

• Texting "STOP" to Robin's number
• Revoking calendar access permissions
• Contacting our support team

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via SMS and require renewed consent if necessary.

Children's Privacy

Our service is not intended for and does not knowingly collect information from users under 13 years of age.

International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Contact Information

For privacy-related questions or concerns:

• Text "HELP PRIVACY" to Robin's number
• Email: privacy@textrobin.com

Legal Compliance

This privacy policy complies with applicable data protection laws including GDPR, CCPA, and TCPA.

By using Robin's services, you acknowledge that you have read and understood this Privacy Policy.